
- BACKROUND
I have over 15 years of experience in the IT sector.
In 2016, I started my own business and successfully completed numerous IT projects as a freelancer.
Since 2020, I have been focussing on consulting and supporting Salesforce systems for my customers in the pharma sector.
- SKILLS
Teamplayer
Solution-orientated
Efficient, structured work
Salesforce Asocciate Certification
Salesforce Administrator Certification
IQVIA OCE Personal Administrator Certification
- WORK EXPERIENCE
Dec 2016 – Aug 2018
Financial environment/ manufacturer of medical products
Various projects in the area of requirements management and mobile device support
Aug 2018 – Mar 2021
Software provider in the pharmaceutical sector - CRM Manager
Mar 2021 – Today
Pharmaceutical company - OCE CRM Manager
April 2023 – Today
Medium-sized pharmaceutical company - OCE CRM Manager
Dec 2023 - Today
Medium-sized MedTech company - OCE CRM Manager
OCE Personal (Salesforce Sales Cloud Plattform)
Administration
- Create and maintain user records
- Create and customise territory structure
- Create products and product news
- Sample management
- Manage presentations
Data Management
- Database queries and data export
- Preparing and importing data
- Load territory structure
Consulting
- Consultancy and coordination of OCE implementation
- Requirements management of new functions and modules and coordination of implementation
- Advice on how new requirements can be technically implemented in OCE
Training
- Training of new employees
- Training for new modules and functions
- Administrator training